Medical Front Desk & Patient Experience Specialist

Talentify; Olathe (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact for patients, creating a positive experience while supporting daily office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, updating demographics and insurance info, processing payments, and maintaining records with HIPAA compliance. Travel between local offices may be required.

Qualifications

• High School Diploma or GED equivalent.
• 2+ years of admin support in a medical setting preferred.
• Knowledge of health insurance processes: pre-authorization, verification, CPT/ICD-9/ICD-10.
• Excellent customer service and interpersonal skills.
• Strong communication, multitasking and problem-solving abilities.
• Ability to thrive in a fast-paced healthcare environment.
• Attention to detail and patient privacy (HIPAA).
• Discretion with sensitive information and sound judgment.
• Team-oriented with willingness to learn.

Responsibilities

• Greet patients and answer questions; be the first contact.
• Answer calls, transfer, take messages and provide information.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and billing details.
• Monitor patient flow and inform providers of arrivals.
• Maintain patient records via data entry, faxing, and scanning.
• Process payments and manage accounts receivable/payable.
• Review billing claims and gather info to resolve issues.
• Assist with office tasks and special projects as needed.

Skills

Customer service

Communication

HIPAA compliance

Medical office experience

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact for patients, creating a positive experience while supporting daily office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, updating demographics and insurance info, processing payments, and maintaining records with HIPAA compliance. Travel between local offices may be required.