Medical Front Desk & Scheduling Specialist

ADVOCARE, LLC; Haddonfield (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

HSAs

PTO

Retirement plan

Commuter benefits

Job summary

Advocare, LLC is actively seeking a medical front desk professional to join a busy physician-owned practice in New Jersey. You will be the friendly voice handling inbound patient calls and guiding patients through scheduling, referrals, and insurance questions.

The role emphasizes insurance knowledge, referrals management, and strong data-entry skills, with cross-training in Check-In/Check-Out to ensure a smooth patient flow. Competitive benefits offered.

Qualifications

• Minimum of 1 year in a medical front desk or medical office setting.
• Proven expertise handling high-volume inbound patient calls with empathy and professionalism.
• Solid understanding of medical insurance, pre-certifications, authorizations, and insurance portals like PEAR Portal.
• Direct experience entering, processing, and tracking patient referrals.
• Strong computer skills, fast data entry, and multitasking in a fast-paced environment.

Responsibilities

• Serve as the reassuring, expert voice on 100% of inbound patient phone calls.
• Guide patients through scheduling, referrals, and insurance inquiries.
• Cross-train at Check-In and Check-Out to maintain a smooth, friendly patient flow.
• Collaborate with providers and staff as an integral member of the physician-owned care team.

Skills

Medical front desk

Phone & service skills

Insurance literacy

Referral management

Data entry

Tools

PEAR Portal

Job description

Advocare, LLC is actively seeking a medical front desk professional to join a busy physician-owned practice in New Jersey. You will be the friendly voice handling inbound patient calls and guiding patients through scheduling, referrals, and insurance questions.

The role emphasizes insurance knowledge, referrals management, and strong data-entry skills, with cross-training in Check-In/Check-Out to ensure a smooth patient flow. Competitive benefits offered.