Medical Front Desk Specialist — Growth & Full Benefits

Advocare LLC; Haddonfield (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health & Medical Care

Dental & Vision

401(k) retirement savings plan

Paid Time Off (PTO)

Flexible Spending Accounts (FSAs)

Job summary

Advocare LLC in New Jersey is seeking a medical front desk professional for a full-time, on-site role in a busy pediatric and family practice. You will be the first point of contact, handling inbound calls, scheduling, referrals, and insurance inquiries with empathy and professionalism.

Ideal candidates have at least 1 year of medical office experience, strong data-entry skills, and comfort using insurance portals like PEAR Portal.

Qualifications

• Minimum of 1 year in a medical front desk or medical office setting.
• Proven expertise handling high-volume inbound patient calls with empathy, clarity, and professionalism.
• Solid understanding of medical insurance, pre-certifications, authorizations, and insurance portals (e.g., PEAR Portal).
• Direct experience entering, processing, and tracking patient referrals.
• Strong computer skills, fast data entry, and multi-tasking in a fast-paced environment.
• Excellent patient service and telephone communication skills.

Responsibilities

• Serve as the reassuring, expert voice on 100% of inbound patient phone calls.
• Guide patients through scheduling, referrals, and insurance inquiries.
• Cross-train at Check-In and Check-Out to maintain a smooth, friendly patient flow.
• Collaborate with providers and staff as an integral member of a physician-owned care team.

Skills

Medical front desk experience

Phone skills

Insurance savvy

Referral management

Tech-savvy

Tools

PEAR Portal

Job description

Advocare LLC in New Jersey is seeking a medical front desk professional for a full-time, on-site role in a busy pediatric and family practice. You will be the first point of contact, handling inbound calls, scheduling, referrals, and insurance inquiries with empathy and professionalism.

Ideal candidates have at least 1 year of medical office experience, strong data-entry skills, and comfort using insurance portals like PEAR Portal.