Medical Front Desk Specialist — Epic Proficiency

John Muir Health; San Ramon (CA); On-site; USD 35,000 - 48,000; Full time

Job summary

John Muir Health in the Bay Area is seeking a Front Office Receptionist to greet and direct patients and visitors, and to screen and route incoming calls. The role handles payments and updates demographic and insurance information.

Requires 1 year of clerical/front-office experience and Epic proficiency to be completed within 90 days of start date. Schedule is 40 hours weekly, with shifts around 08:00–17:00, and pay ranges based on experience.

Qualifications

• 1 year clerical/front office experience.
• Experience greeting patients and handling payments.
• Epic proficiency must be passed within 90 days of start date.

Responsibilities

• Greets and directs patients and visitors in the medical office reception area.
• Accepts, screens and routes incoming calls.
• Collects payments and updates demographic and insurance information.

Skills

Front desk

Phone screening

Patient interaction

Education

High School Diploma

Tools

Epic

Job description

John Muir Health in the Bay Area is seeking a Front Office Receptionist to greet and direct patients and visitors, and to screen and route incoming calls. The role handles payments and updates demographic and insurance information.

Requires 1 year of clerical/front-office experience and Epic proficiency to be completed within 90 days of start date. Schedule is 40 hours weekly, with shifts around 08:00–17:00, and pay ranges based on experience.