Medical Front Desk & Scheduling Specialist

Anna Jaques Hospital; United States; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Free parking

Break room

Job summary

Beth Israel Lahey Health (BILH) is seeking a frontline clerical team member for a Cambridge-based health system program serving Lesley University. The role features a Monday–Friday, 9:30 AM–6:00 PM schedule, with duties including phone interactions, registration, scheduling, co-pay collection and appointment confirmation.

You will be the first impression of the office, ensuring the right care at the right time, in a patient-centered environment.

Qualifications

• High School Degree or GED.
• At least 1 year in a high-volume customer service role.
• Strong written and verbal communication skills.

Responsibilities

• Handle phone interactions and scheduling.
• Assist with registration, co-pay collection and billing.
• Confirm appointments and communicate with patients.
• Provide a friendly first impression and ensure accurate patient information.

Skills

Customer service

PC skills

Written communication

Verbal communication

Multitasking

Education

High School Degree or GED

Job description

Beth Israel Lahey Health (BILH) is seeking a frontline clerical team member for a Cambridge-based health system program serving Lesley University. The role features a Monday–Friday, 9:30 AM–6:00 PM schedule, with duties including phone interactions, registration, scheduling, co-pay collection and appointment confirmation.

You will be the first impression of the office, ensuring the right care at the right time, in a patient-centered environment.