Front Desk & Patient Care Specialist

Beth Israel Lahey Health (BILH); United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a dedicated front desk Professional to greet patients, collect co-pays, schedule appointments, verify demographics, and support billing processes. You will act as a key liaison between patients and the practice, ensuring smooth flow and timely service across clinical settings.

The role requires strong customer service, communication skills and proficiency with computer systems and MS Office.

Qualifications

• High School diploma or GED required.

Responsibilities

• Greets patients and visitors, providing courteous, respectful service and privacy.

Skills

Customer service

Written communications

Oral communications

Teamwork

Problem solving

Education

High School diploma or GED

Medical Admin Assistant Cert preferred

Tools

Microsoft Office

Outlook

Web-based applications

Job description

Beth Israel Lahey Health is seeking a dedicated front desk Professional to greet patients, collect co-pays, schedule appointments, verify demographics, and support billing processes. You will act as a key liaison between patients and the practice, ensuring smooth flow and timely service across clinical settings.

The role requires strong customer service, communication skills and proficiency with computer systems and MS Office.