Medical Front Desk & Patient Care Coordinator (FT)

Beth-Israel-Lahey-Health; Winchester (MA); Sur place; USD 28 000 - 37 000; Plein temps

Résumé du poste

Beth Israel Lahey Health Primary Care in Winchester, MA is hiring for a full-time front desk/clerical position. The role involves patient phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmations to ensure a smooth patient experience.

The successful candidate will have at least 1 year in a high-volume customer service role, strong communication skills, and solid PC proficiency. Day shift, 40 hours per week, non-exempt status.

Qualifications

• Education – High School Degree or GED is required.
• Experience: A minimum of 1 year in a high-volume customer service role.
• Strong customer service skills, solid PC skills, and effective written and verbal communication are essential.
• Ability to multitask in a fast-paced clinic setting.

Responsabilités

• Handle phone interactions with patients and staff.
• Perform registration, scheduling, and appointment confirmations.
• Manage co-pay collection and billing duties as part of daily workflow.

Connaissances

Customer service

PC skills

Written and verbal communication

Multitasking

Formation

High School Diploma or GED

Description du poste

Beth Israel Lahey Health Primary Care in Winchester, MA is hiring for a full-time front desk/clerical position. The role involves patient phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmations to ensure a smooth patient experience.

The successful candidate will have at least 1 year in a high-volume customer service role, strong communication skills, and solid PC proficiency. Day shift, 40 hours per week, non-exempt status.