Medical Front Desk & Scheduling Specialist

GI Alliance; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

GI Alliance in Dallas, TX is seeking an experienced Front Desk Coordinator I to support our busy medical office. You will greet patients, screen calls, schedule appointments, check in/out, and manage registration forms. Attention to detail with data entry and chart preparation is essential.

The role requires at least two years in a medical office setting, strong communication, and proficiency with EMR systems and MS Office. We offer an inclusive workplace and steady hours.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of two years in a medical office, front office or scheduling experience preferred.
• Proficiency with EMR systems and MS Office applications.

Responsibilities

• Answer and screens high volume telephone calls in a courteous manner and record messages.
• Schedule patient appointments and procedures according to policies.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy and provide information on unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records confidentially and organize front office operations.

Skills

Verbal communication

Written communication

Data entry

Office equipment

Filing

MS Office

Education

High school diploma or GED

Tools

EMR system

Microsoft Excel

Email

PowerPoint

Job description

GI Alliance in Dallas, TX is seeking an experienced Front Desk Coordinator I to support our busy medical office. You will greet patients, screen calls, schedule appointments, check in/out, and manage registration forms. Attention to detail with data entry and chart preparation is essential.

The role requires at least two years in a medical office setting, strong communication, and proficiency with EMR systems and MS Office. We offer an inclusive workplace and steady hours.