Medical Front Desk Coordinator — Scheduling & Admin

Paycom; Houston (TX); On-site; USD 35,000 - 42,000; Full time

Job summary

GI Alliance is seeking a Front Desk Coordinator I to manage front office activities in a medical setting. Responsibilities include answering calls, scheduling appointments, check-in/out, data entry, and maintaining confidential patient records in the EMR system.

The role requires strong communication, accuracy in registrations and billing reconciliation, and the ability to adapt to changing priorities while upholding patient privacy and clinic policies.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a medical office/front desk/scheduling preferred.
• Entry level (1–4 years) with supervision as needed.
• Knowledge of clinic policies and procedures is a plus.

Responsibilities

• Answer and screen high volume phone calls courteously and record messages.
• Schedule patient appointments and procedures per policy.
• Check-in and check-out patients; obtain accurate information for registration forms.
• Maintain charts in EMR and file records confidentially.
• Process payments and reconcile daily charges; verify account balances.
• Prepare charts and scan documents into EMR; assist with forms as needed.

Skills

Phone screening

Appointment scheduling

Data entry

Billing reconciliation

Confidentiality

Written/verbal communication

Education

High School Diploma or GED

Tools

EMR system

Microsoft Excel

Microsoft PowerPoint

Job description

GI Alliance is seeking a Front Desk Coordinator I to manage front office activities in a medical setting. Responsibilities include answering calls, scheduling appointments, check-in/out, data entry, and maintaining confidential patient records in the EMR system.

The role requires strong communication, accuracy in registrations and billing reconciliation, and the ability to adapt to changing priorities while upholding patient privacy and clinic policies.