Front Desk & Patient Access Specialist

Paycom; Southlake (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office staff in Southlake, Texas. Responsibilities include greeting patients, scheduling appointments, processing registrations, and maintaining EMR charts.

The role requires strong communication, data entry, and organizational skills with a focus on patient confidentiality. Ideal candidates have 2+ years in a medical front desk or scheduling environment, proficient Excel/PowerPoint usage, and ability to balance daily

Qualifications

• Two years of medical front desk or scheduling experience preferred.
• Strong phone and client communication skills.
• Familiarity with EMR and charting processes.

Responsibilities

• Answer and screen high volume calls and record messages.
• Schedule patient appointments and procedures according to policy.
• Check-in/check-out patients and verify information.
• Collect payments and reconcile charges daily.
• Maintain confidential files and front-office organization.

Skills

Phone handling

Data entry

Customer service

Verbal communication

Organization

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

EMR software

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office staff in Southlake, Texas. Responsibilities include greeting patients, scheduling appointments, processing registrations, and maintaining EMR charts.

The role requires strong communication, data entry, and organizational skills with a focus on patient confidentiality. Ideal candidates have 2+ years in a medical front desk or scheduling environment, proficient Excel/PowerPoint usage, and ability to balance daily