Medical Front Desk Coordinator: Scheduling & Patient Care

GI Alliance; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team in Dallas, TX. You will handle answering phones, schedule patient appointments, check-in/out patients, collect payments, and manage medical records in EMR.

This role requires attention to detail, confidentiality, and the ability to work efficiently in a busy clinic. The ideal candidate has a high school diploma or GED and at least two years of front office or scheduling experience in a medical setting.

Qualifications

• High school diploma or GED required.
• Minimum of two years’ experience in a medical office, front desk, or scheduling.

Responsibilities

• Answer and screen high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in and check-out patients.
• Obtain accurate information and ensure registration forms are complete.
• Collect payments and reconcile charges daily.
• Verify balances and refunds; provide information on unpaid balances.
• File records in EMR and prepare patient charts.
• Transcribe letters and create forms as needed.
• Maintain confidentiality and organize front office supplies.
• Perform other related duties as directed.

Skills

Phone etiquette

Data entry

Attention to detail

Communication skills

Confidentiality

Multi-tasking

Organizational skills

Education

High school diploma or GED

Tools

EMR systems

Microsoft Excel

Microsoft PowerPoint

Email/Internet

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team in Dallas, TX. You will handle answering phones, schedule patient appointments, check-in/out patients, collect payments, and manage medical records in EMR.

This role requires attention to detail, confidentiality, and the ability to work efficiently in a busy clinic. The ideal candidate has a high school diploma or GED and at least two years of front office or scheduling experience in a medical setting.