Medical Front Desk & Appointment Coordinator

Paycom; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team. This role handles patient check-in/out, phone triage, scheduling, and basic data entry in EMR. The ideal candidate has a high school diploma or GED and at least two years in a medical front office or scheduling.

Proficiency with Microsoft Office and strong communication are essential. We value confidentiality, accuracy, and the ability to adapt to changing priorities while keeping the front desk organized

Qualifications

• High school diploma or GED required.
• Minimum 2 years in medical front office or scheduling preferred.
• Experience with scheduling and patient check-in/out.
• Knowledge of clinic policies and procedures.
• Ability to balance and reconcile figures.
• Confidentiality and patient privacy knowledge.

Responsibilities

• Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in patients upon arrival at the office as well as check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Provide information to patients regarding unpaid balances.

Skills

Data entry

Phone handling

Verbal communication

Written communication

Organization

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

EMR software

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team. This role handles patient check-in/out, phone triage, scheduling, and basic data entry in EMR. The ideal candidate has a high school diploma or GED and at least two years in a medical front office or scheduling.

Proficiency with Microsoft Office and strong communication are essential. We value confidentiality, accuracy, and the ability to adapt to changing priorities while keeping the front desk organized