Medical Front Desk & Scheduling Coordinator

Paycom; Sunnyvale (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers. Responsibilities include answering calls, scheduling, check-in/out, data entry, and maintaining EMR records with confidentiality.

The role emphasizes patient interaction, accurate information gathering, and support tasks to keep the front office efficient and organized.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in a medical office or front office/scheduling preferred.
• Knowledge of clinic policies and procedures.
• Ability to learn/use Microsoft Excel, email, Internet, and PowerPoint.
• Maintain patient confidentiality.

Responsibilities

• Answer and screen high-volume telephone calls courteously and record messages for providers.
• Schedule patient appointments and procedures per policies.
• Check-in patients on arrival and check-out on departure.
• Obtain accurate patient information and complete registration forms.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy.
• File records in patient charts in EMR; prepare charts in advance and scan documents.
• Transcribe letters and create forms as needed.
• Maintain front office organization and office supply inventory.
• Perform related duties as directed.

Skills

Phone etiquette

Data entry

Written and verbal communication

Organization

Confidentiality

Filing

Triaging calls

Office equipment

Education

High school diploma or GED

Tools

Microsoft Excel

Email

Internet

Microsoft PowerPoint

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers. Responsibilities include answering calls, scheduling, check-in/out, data entry, and maintaining EMR records with confidentiality.

The role emphasizes patient interaction, accurate information gathering, and support tasks to keep the front office efficient and organized.