Patient Services Coordinator - Medical Front Desk

Paycom; Thorn Hill (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

GI Alliance seeks a detail-oriented Front Desk Coordinator I to manage front office operations in a medical office setting. You will greet patients, schedule appointments, check-in/out, collect payments, and balance daily transactions, while maintaining patient confidentiality and accurate EMR records.

The role requires at least a high school diploma and 1-4 years of related experience in a medical front desk or scheduling environment. Strong communication and Excel skills are a plus.

Qualifications

• High school diploma or GED required.
• 2+ years experience in a medical office/front desk/scheduling preferred.
• Entry level (1–4 years) with supervision available.

Responsibilities

• Answer and screen high volume phone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in and check-out patients; collect payments and reconcile charges.
• Obtain accurate patient information and ensure registration forms are complete.
• Prepare and scan patient charts in EMR; file and organize medical records.
• Transcribe letters and create forms as needed.
• Maintain confidentiality and efficient front-office operations.

Skills

Phone screening

Data entry

Scheduling appointments

Written/verbal communication

Microsoft Excel

Education

High school diploma or GED

Tools

EMR system

Microsoft Excel

Billing software

Phone systems

Job description

GI Alliance seeks a detail-oriented Front Desk Coordinator I to manage front office operations in a medical office setting. You will greet patients, schedule appointments, check-in/out, collect payments, and balance daily transactions, while maintaining patient confidentiality and accurate EMR records.

The role requires at least a high school diploma and 1-4 years of related experience in a medical front desk or scheduling environment. Strong communication and Excel skills are a plus.