Medical Front Desk Scheduler & Phone Operator

Therapy Partner Solutions; Carolina Village (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Therapy Partner Solutions seeks a Front Desk Phone Switchboard/Scheduling professional in Hendersonville. The role focuses on greeting patients, managing registrations, scheduling, and coordinating care with therapy staff to ensure a smooth patient experience.

Requirements include 1–2 years in a front office, high school diploma, and strong customer service. Proficiency with Microsoft Office and phone systems is preferred. Full-time hours with weekly shifts are offered.

Qualifications

• Proficient in Microsoft Office and phone systems.
• Ability to manage scheduling and registrations accurately.
• Strong customer service and communication skills.

Responsibilities

• Greet patients warmly and assist with check-ins/check-outs.
• Verify insurance, collect co-pays, and schedule appointments.
• Coordinate with therapists and billing for referrals.
• Manage multi-line phone system and scheduling priorities.

Skills

Microsoft Office

Scheduling

Multitasking

Customer service

Phone handling

Typing

Organizational skills

Education

High school diploma

Tools

Outlook

Excel

Job description

Therapy Partner Solutions seeks a Front Desk Phone Switchboard/Scheduling professional in Hendersonville. The role focuses on greeting patients, managing registrations, scheduling, and coordinating care with therapy staff to ensure a smooth patient experience.

Requirements include 1–2 years in a front office, high school diploma, and strong customer service. Proficiency with Microsoft Office and phone systems is preferred. Full-time hours with weekly shifts are offered.