Healthcare Front Desk & Scheduling Specialist

Lone Peak Dental Group; Nashville (TN); On-site; USD 24,796 - 26,174; Full time

Job summary

A healthcare facility in Hendersonville, TN is seeking a Patient Services Coordinator I to manage patient inquiries, schedule appointments, and maintain electronic medical records. The ideal candidate possesses exceptional customer service skills and can work effectively in a fast-paced environment. Entry-level candidates are welcome to apply. The salary range is $18.00-$19.00 per hour, and it offers a full-time position.

Qualifications

• Prior experience in a healthcare or customer service role is a plus.
• Proficiency in basic computer applications.
• Knowledge of medical terminology is beneficial.

Responsibilities

• Greet and assist patients both in person and over the phone.
• Schedule patient appointments and follow-ups accurately.
• Verify patient information and insurance coverage.
• Explain office policies and procedures to patients.
• Maintain electronic medical records and ensure accuracy.
• Coordinate with medical staff to address patient needs.
• Handle billing inquiries and process payments.
• Assist with administrative tasks as needed.

Skills

Exceptional customer service skills

Strong communication skills

Organizational skills

Ability to multitask

Education

High school diploma or equivalent

Associate's degree

Job description

A healthcare facility in Hendersonville, TN is seeking a Patient Services Coordinator I to manage patient inquiries, schedule appointments, and maintain electronic medical records. The ideal candidate possesses exceptional customer service skills and can work effectively in a fast-paced environment. Entry-level candidates are welcome to apply. The salary range is $18.00-$19.00 per hour, and it offers a full-time position.