Ortho & Spine Health Assistant: Elevate Patient Care

1103 Team Member Services; Hendersonville (TN); In loco; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Descrizione del lavoro

AdventHealth in Hendersonville, NC is seeking a patient-focused team member to support front desk operations and scheduling. You will verify insurance, assist with check-in, collect copays, and help maintain a smooth patient flow in a welcoming environment.

The role emphasizes excellent customer service, clear communication in English, and proficient computer use to navigate scheduling systems. A High School diploma and BLS are required.

Competenze

• High School Diploma or Equiv (Required)
• Basic Life Support CPR (Required)
• EMT/CNA/Phlebotomy certifications preferred

Mansioni

• Demonstrates service standards and crafts a positive patient experience.
• Manages appointment bookings and ensures reminders.
• Verifies insurance before appointments.
• Handles check-in, copays, and balances.
• Maintains patient flow and communicates delays.
• Responds to calls promptly and documents conditions.

Conoscenze

Excellent Customer Service

English communication

Computer skills

Interpersonal skills

Multi-tasking

Critical thinking

Formazione

High School Diploma or Equivalent

Basic Life Support (BLS) Certification

Emergency Medical Tech Certification (EMT)

Certified Nurse Assistant (CNA)

Phlebotomy Certification (CPT)

Descrizione del lavoro

AdventHealth in Hendersonville, NC is seeking a patient-focused team member to support front desk operations and scheduling. You will verify insurance, assist with check-in, collect copays, and help maintain a smooth patient flow in a welcoming environment.

The role emphasizes excellent customer service, clear communication in English, and proficient computer use to navigate scheduling systems. A High School diploma and BLS are required.