Dermatology Front Desk | Patient Care & Scheduling

Qualderm; Hendersonville (TN); In loco; USD 38.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Descrizione del lavoro

QualDerm Partners in Hendersonville, TN is seeking a Front Office Receptionist who welcomes patients, answers calls, and supports a busy dermatology practice. You will schedule visits, manage registrations, verify insurance, collect copays, maintain accurate records, and help protect patient privacy while collaborating with clinical and administrative teammates.

This full-time role requires a high school diploma, 1–2 years of medical office experience, and strong computer skills.

Competenze

• High school diploma required.
• 1–2 years of medical office experience; dermatology experience preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Comfort using computers, Microsoft Office, and electronic medical records or practice management systems.
• Strong organization, sound judgment, and the ability to manage competing priorities in a busy office.
• A dependable, professional approach and a commitment to thoughtful patient service.

Mansioni

• Create a welcoming experience: Greet patients and visitors, answer calls, respond to questions, and help patients feel comfortable and informed.
• Keep appointments running smoothly: Schedule visits, prepare registration paperwork, document patient arrivals, and follow up on missed appointments.
• Get the details right: Maintain accurate patient records, update demographic information, verify insurance eligibility, and notify billing when prior authorization is needed.
• Support check-in and checkout: Collect copays and outstanding balances and accurately record payment information.
• Keep the front office ready: Maintain a clean, organized reception area and work closely with clinical and administrative teammates.
• Protect patient privacy: Handle personal, medical, and financial information with care and confidentiality.
• Help tell our clinic’s story: When assigned, assist with clinic-approved social media updates and community engagement while following patient privacy and organizational guidelines.

Conoscenze

Medical office experience

Dermatology experience

Verbal communication

Written communication

Patient service

Attention to detail

Professionalism

Formazione

High school diploma

Associate's Degree preferred

Strumenti

Microsoft Office

Electronic medical records (EMR)

Descrizione del lavoro

QualDerm Partners in Hendersonville, TN is seeking a Front Office Receptionist who welcomes patients, answers calls, and supports a busy dermatology practice. You will schedule visits, manage registrations, verify insurance, collect copays, maintain accurate records, and help protect patient privacy while collaborating with clinical and administrative teammates.

This full-time role requires a high school diploma, 1–2 years of medical office experience, and strong computer skills.