Warm Front Office Receptionist - Dermatology Clinic

QualDerm Partners; Hendersonville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

Paid time off

Life insurance

Disability protection

Wellness plans

EAP

Employee discounts

Referral bonuses

Job summary

QualDerm Partners in Hendersonville seeks a Front Office Receptionist to greet patients, manage scheduling, and support billing processes. You will be the first contact, ensuring a warm, professional welcome and smooth patient flow in a dermatology practice.

The role requires strong communication, attention to detail, and the ability to handle multiple priorities in a busy medical setting. Associate-level education preferred and dermatology experience is a plus.

Qualifications

• High school diploma required; an associate degree is preferred.
• 1-2 years of medical office/customer service experience, dermatology experience preferred.
• Knowledge of medical terminology required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Greet patients and visitors, answer calls, and help patients feel comfortable and informed.
• Schedule visits, prepare registration paperwork, and document patient arrivals.
• Verify insurance eligibility and notify billing when authorization is needed.
• Collect copays and record payment information accurately at checkout.
• Maintain a clean, organized reception area and collaborate with clinical staff.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

EMR

Medical terminology

Organization

Attention to detail

Education

High school diploma

Associate's degree preferred

Tools

EMR software

Practice management systems

Job description

QualDerm Partners in Hendersonville seeks a Front Office Receptionist to greet patients, manage scheduling, and support billing processes. You will be the first contact, ensuring a warm, professional welcome and smooth patient flow in a dermatology practice.

The role requires strong communication, attention to detail, and the ability to handle multiple priorities in a busy medical setting. Associate-level education preferred and dermatology experience is a plus.