Front Desk & Patient Services Specialist

Talentify; Hendersonville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/RX, vision, dental

401(k) with company match

Life and disability insurance

Job summary

Talentify's Hendersonville outpatient physical therapy center is hiring a Patient Service Specialist to greet patients, register them, explain visit flow, and help with next appointments. This front desk role blends patient care with administrative duties.

You will collect co-pays, coordinate with insurance, and support the business side while delivering an exceptional first impression. Full-time, weekday schedule, starting pay $17 per hour, with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• At least 1 year front desk experience.
• Preferred: 1 year medical office experience.
• Preferred: insurance verification experience.
• Preferred: 1 year scheduling experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Medical Office Experience

Insurance Verification Experience

Scheduling Experience

Education

High School Diploma or GED

Job description

Talentify's Hendersonville outpatient physical therapy center is hiring a Patient Service Specialist to greet patients, register them, explain visit flow, and help with next appointments. This front desk role blends patient care with administrative duties.

You will collect co-pays, coordinate with insurance, and support the business side while delivering an exceptional first impression. Full-time, weekday schedule, starting pay $17 per hour, with benefits and growth opportunities.