Medical Front Desk & Scheduler - Patient Care

The Centers for Advanced Orthopaedics LL; Germantown (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA options

401(k) retirement plan

Paid time off and holidays

Employer-paid life insurance

Disability and additional coverage

Job summary

The Centers for Advanced Orthopaedics LLC is seeking a Front Desk Receptionist to provide a professional, caring impression for patients at our Germantown, MD location. You will greet patients, schedule appointments, manage calls, verify insurance information, and support daily administration of physicians and staff.

This on-site role requires excellent customer service, reliability, and strong teamwork in a busy medical office environment.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of medical office administrative experience required.
• Proficiency with Microsoft Office; medical records systems preferred.
• Proficient knowledge of medical terminology.
• Excellent customer service and cash handling skills.

Responsibilities

• Greet patients in person and over the phone and notify providers of arrivals.
• Maintain appointment schedules to optimize provider time and patient satisfaction.
• Manage multiline phone system and respond to inquiries professionally.
• Verify patient insurance information and collect charges as needed.
• Assist with documentation, billing questions, and office correspondence.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Cash handling

Education

High School Diploma or GED

Tools

Microsoft Office

Medical records software

Job description

The Centers for Advanced Orthopaedics LLC is seeking a Front Desk Receptionist to provide a professional, caring impression for patients at our Germantown, MD location. You will greet patients, schedule appointments, manage calls, verify insurance information, and support daily administration of physicians and staff.

This on-site role requires excellent customer service, reliability, and strong teamwork in a busy medical office environment.