Medical Office Receptionist & Scheduler

CAO; Silver Spring (MD); On-site; USD 24,000 - 28,000; Full time

Job summary

CAO, Centers for Advanced Orthopaedics LLC, is opening a front desk receptionist position at our Olney, MD location. You will greet patients, handle check-in/out, and provide courteous front-desk support in a fast-paced medical office.

The role requires strong organizational, communication, and multitasking abilities, with at least 2 years of medical office experience and proficiency in Microsoft Office. You will work closely with providers, nurses, and administrative staff to ensure smooth

Qualifications

• High school diploma or equivalent required.
• At least 2 years of medical office administrative experience required.
• Proficiency with Microsoft Office suite required; experience with medical record systems preferred.
• Proficient knowledge of medical terminology.
• Strong interpersonal and communication skills; ability to work independently.

Responsibilities

• Greet patients and attend to them in person or by phone; notify providers of arrivals.
• Maintain and optimize the appointment schedule for patients and providers.
• Manage a multiline telephone system and respond to inquiries promptly.
• Verify insurance information and collect patient charges; assist with billing questions.
• Maintain office inventory and ensure reception area is neat and orderly.
• Obtain patient identification and insurance information and assist with documentation.
• Collaborate with providers and staff to coordinate scheduling and service delivery.
• Open and sort mail and support basic office duties as needed.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Medical record systems

Job description

CAO, Centers for Advanced Orthopaedics LLC, is opening a front desk receptionist position at our Olney, MD location. You will greet patients, handle check-in/out, and provide courteous front-desk support in a fast-paced medical office.

The role requires strong organizational, communication, and multitasking abilities, with at least 2 years of medical office experience and proficiency in Microsoft Office. You will work closely with providers, nurses, and administrative staff to ensure smooth