Medical Office Front Desk: Patient Care & Scheduling

The Centers for Advanced Orthopaedics LL; Rockville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

401(k) retirement plan

Paid time off

Paid holidays

Employer-paid life insurance

Disability benefits

EAP

Job summary

The Centers for Advanced Orthopaedics LLC is seeking a Front Desk Receptionist to provide a welcoming, professional impression for patients and visitors. You will manage appointments, answer inquiries, assist with billing questions, and support daily administrative operations while ensuring accurate patient records.

Ideal candidates have at least 2 years of medical office experience, strong Microsoft Office skills, and excellent communication.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of medical office administrative experience required.
• Proficiency with the Microsoft Office suite required; experience with medical record systems preferred.
• Proficient knowledge of medical terminology.
• Great customer service skills required.
• Must be reliable with cash handling techniques.

Responsibilities

• Greet patients in person and over the phone; direct to appropriate staff.
• Maintain appointment schedules to optimize patient and provider time.
• Manage multiline phone system efficiently and courteously.
• Retrieve and update patient records; verify insurance information.
• Collect patient charges and assist with billing questions.
• Maintain reception area and office supplies; anticipate needs.
• Communicate with providers and staff to coordinate scheduling and patient care.

Skills

Customer service

Interpersonal skills

Organizational skills

Independent work

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Medical record systems

Job description

The Centers for Advanced Orthopaedics LLC is seeking a Front Desk Receptionist to provide a welcoming, professional impression for patients and visitors. You will manage appointments, answer inquiries, assist with billing questions, and support daily administrative operations while ensuring accurate patient records.

Ideal candidates have at least 2 years of medical office experience, strong Microsoft Office skills, and excellent communication.