Medical Front Desk Specialist — Patient Care & Scheduling

Chesapeake Urology Associates; Brandywine (MD); On-site; USD 28,000 - 30,000; Full time

Job summary

Chesapeake Urology Associates is seeking a friendly Front Desk Receptionist to deliver superb patient service and support the office with minimal supervision in Maryland. The role creates a positive first impression, handles scheduling, and ensures all required forms are ready for daily appointments.

The candidate will schedule, process paperwork, collect payments, enter data into Practice Management and EHR, verify referrals, and maintain HIPAA compliance while traveling to other sites as

Qualifications

• High School Diploma or GED required.
• Minimum of two years front office experience, preferably in a medical setting.
• 1–2 years of customer service.

Responsibilities

• Create a positive and professional first impression of the practice and convey a caring attitude.
• Schedule appointments and assist with additional testing as directed by the physician.
• Ensure all required patient paperwork is prepared for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise.
• Obtain and attach referrals to the day’s appointment in the EMR.
• Reconcile payment batches at day end and report to Site Manager.
• Travel to other sites within a reasonable geographic region.

Skills

Customer service

Attention to detail

HIPAA compliance

Typing 40 WPM

Strong communication

Medical terminology

Education

High School Diploma or GED

Tools

Practice Management

EHR

Job description

Chesapeake Urology Associates is seeking a friendly Front Desk Receptionist to deliver superb patient service and support the office with minimal supervision in Maryland. The role creates a positive first impression, handles scheduling, and ensures all required forms are ready for daily appointments.

The candidate will schedule, process paperwork, collect payments, enter data into Practice Management and EHR, verify referrals, and maintain HIPAA compliance while traveling to other sites as