Orthopedic Front Desk Specialist

Centers For Advanced Orthopaedics, LLC; Baltimore (MD); Hybrid; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

OrthoMaryland, a leading orthopedic practice in Baltimore, seeks a Full-time Medical Receptionist to greet patients, prepare visits, and ensure accurate billing information. You will manage check-ins/outs, verify insurance, and handle copayments with a patient-first approach.

As the face of our practice, you will maintain confidentiality, support scheduling, and collaborate with physicians, physician assistants, and staff to deliver excellent patient service every day.

Qualifikationen

• Ability to multitask effectively.
• Understanding of basic healthcare terminology.
• Ability to interact with healthcare professionals, patients, and insurers.
• Demonstrates strong customer service in daily interactions.

Aufgaben

• Check in and check out patients promptly and friendly.
• Answer questions to comfort patients.
• Discuss balances and collect copayments/balances.
• Verify insurance information and coordinate with staff.
• Keep staff informed of scheduling and patient details.
• Maintain HIPAA confidentiality.
• Demonstrate professional demeanor aligned with Core Values.
• Process copayments/balances and reconcile daily.
• Schedule with patient and provider calendars.
• Verify insurance eligibility requirements.

Kenntnisse

Multitasking

Healthcare terminology

Customer service

HIPAA compliance

Interpersonal communications

Scheduling

Jobbeschreibung

OrthoMaryland, a leading orthopedic practice in Baltimore, seeks a Full-time Medical Receptionist to greet patients, prepare visits, and ensure accurate billing information. You will manage check-ins/outs, verify insurance, and handle copayments with a patient-first approach.

As the face of our practice, you will maintain confidentiality, support scheduling, and collaborate with physicians, physician assistants, and staff to deliver excellent patient service every day.