Medical Front Desk & Patient Services Specialist

Talentify; Westfield (IN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account (HSA) matching

PTO and holiday pay

Company-paid life insurance

Long term disability (full-time)

Voluntary short term disability (full-

Job summary

Forefront Dermatology in Carmel, IN is hiring a Patient Service Representative to manage check-in, verify insurance, and greet patients in a fast-paced clinical setting. You will handle phone inquiries, update patient information, and collect co-pays while maintaining a welcoming front desk presence.

The ideal candidate has a high school diploma, 1+ year of medical office experience, and strong computer skills, with a focus on customer service and accuracy in data entry.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to type a minimum of 40 wpm is preferred.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Organizational skills

Data entry

Computer skills

Education

High school diploma or equivalent

Job description

Forefront Dermatology in Carmel, IN is hiring a Patient Service Representative to manage check-in, verify insurance, and greet patients in a fast-paced clinical setting. You will handle phone inquiries, update patient information, and collect co-pays while maintaining a welcoming front desk presence.

The ideal candidate has a high school diploma, 1+ year of medical office experience, and strong computer skills, with a focus on customer service and accuracy in data entry.