Front Desk & Patient Services Specialist

Forefront Dermatology; Harrisonburg (VA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA match

PTO & holidays

Life insurance

Long-term disability

Short-term disability

Additional life insurance

Accident insurance

Critical illness

Hospital indemnity

Cancer Guardian

401K match

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Harrisonburg, VA is seeking a Patient Service Representative to support patient check-in, verify insurance, and manage a multi-line phone system in a fast-paced clinic. You will also handle medical records filing and co-pay collections, contributing to a smooth patient experience.

Ideal candidates have a high school diploma, 1+ years in a medical office, strong computer and communication skills, and the ability to multi-task in a team.

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical office experience preferred.
• Proficient with basic computer functions.
• Strong customer service and communication skills.
• Able to multi-task and work well in a team.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments, and verifies insurance.
• Scans documents into the electronic health record.
• Maintains waiting area and reception counter tidy.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow-up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication skills

Multitasking

Data entry

Teamwork

Education

High school diploma

Tools

Electronic health record (EHR)

Job description

Forefront Dermatology in Harrisonburg, VA is seeking a Patient Service Representative to support patient check-in, verify insurance, and manage a multi-line phone system in a fast-paced clinic. You will also handle medical records filing and co-pay collections, contributing to a smooth patient experience.

Ideal candidates have a high school diploma, 1+ years in a medical office, strong computer and communication skills, and the ability to multi-task in a team.