Medical Front Desk Specialist — Patient Concierge & Scheduling

Jimmy Jazz; Chapel Hill (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Central Dermatology Center is seeking a motivated front desk receptionist to join our patient services team. You will handle phone inquiries, patient check-in/check-out, and scheduling, while ensuring accuracy of demographics and insurance data.

Strong EMR experience and excellent communication are required. The role supports a busy dermatology practice, emphasizing patient satisfaction, confidentiality, and teamwork.

Qualifications

• Experience with front desk duties in a medical/clinical setting is preferred.
• Proficient communication and organizational skills required.
• Familiarity with EMR systems and maintaining confidentiality.

Responsibilities

• Answer phone calls promptly and address patient concerns clearly and correctly.
• Greet patients and verify demographic and insurance information.
• Check insurance eligibility and collect copays/coinsurance.
• Assist with patient check-in/check-out and scheduling recalls.
• Maintain front desk organization and cleanliness; work Monday–Friday.

Skills

Customer service

EMR familiarity

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

Central Dermatology Center is seeking a motivated front desk receptionist to join our patient services team. You will handle phone inquiries, patient check-in/check-out, and scheduling, while ensuring accuracy of demographics and insurance data.

Strong EMR experience and excellent communication are required. The role supports a busy dermatology practice, emphasizing patient satisfaction, confidentiality, and teamwork.