Medical Front Desk & Patient Services Specialist

Marathon Health; Warrenton (VA); On-site; USD 28,000 - 33,000; Full time

Job summary

Marathon Health in Warrenton, VA seeks a friendly front desk receptionist to support busy health centers. You will answer calls, greet visitors, schedule appointments, manage patient records, process payments, and assist with billing and administrative tasks while upholding HIPAA standards.

Strong communication, multi-tasking, and teamwork are essential; prior medical office experience is a plus. This role offers local scheduling, calendar management, and collaboration with medical staff to

Qualifications

• High school diploma or GED required; 1-3 years of related medical office experience preferred.
• Associate degree in healthcare or related field preferred.
• Proficient with electronic medical records system (EMR).
• Strong Microsoft Teams and Microsoft 365 skills (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Answer incoming calls on general office phone; verify member status and refer questions to medical staff as needed.
• Greet patients and visitors; answer inquiries and assist with appointments.
• Schedule appointments and manage calendars to optimize provider time and room usage.
• Maintain patient records and ensure confidentiality; HIPAA compliance.
• Process co-pays, reconcile payments, and prepare deposits.
• Assist with form completion and referrals as needed; support front desk operations.

Skills

Communication

Customer service

Time management

Organization

Education

High school diploma or GED

Associate degree in healthcare (preferred)

Tools

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Job description

Marathon Health in Warrenton, VA seeks a friendly front desk receptionist to support busy health centers. You will answer calls, greet visitors, schedule appointments, manage patient records, process payments, and assist with billing and administrative tasks while upholding HIPAA standards.

Strong communication, multi-tasking, and teamwork are essential; prior medical office experience is a plus. This role offers local scheduling, calendar management, and collaboration with medical staff to