Medical Front Desk & Patient Services Coordinator

CommUnityCare; Manor (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommUnityCare is seeking a Front Desk/Administrative Clerk to be the first point of contact for patients and guests. You will handle check-in, appointment scheduling, insurance verification, and data entry in the EMR system, while ensuring a courteous and efficient patient experience.

You will work closely with clinical staff, utilize multiple software systems, and must maintain HIPAA confidentiality. Prioritize accuracy, meet deadlines, and support end-of-day processes in a fast-paced clinic

Qualifications

• High School Diploma or equivalent.
• At least one year of administrative experience.
• Familiarity with HIPAA and Joint Commission guidelines.

Responsibilities

• Open front office and perform all duties.
• Greet and assist patients professionally.
• Schedule patient appointments accurately in the computer system.
• Answer incoming calls and route as needed.
• Register patients and verify insurance information.
• Enter patient data into the EMR and balance end-of-day deposits.
• Operate clinic software including i2i, Tableau, Vital Interactions, Patient Portal.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Attend meetings and trainings as required.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Problem solving

Education

High School Diploma

Tools

Microsoft Office

EMR software

Job description

CommUnityCare is seeking a Front Desk/Administrative Clerk to be the first point of contact for patients and guests. You will handle check-in, appointment scheduling, insurance verification, and data entry in the EMR system, while ensuring a courteous and efficient patient experience.

You will work closely with clinical staff, utilize multiple software systems, and must maintain HIPAA confidentiality. Prioritize accuracy, meet deadlines, and support end-of-day processes in a fast-paced clinic