Medical Front Desk & Patient Services Coordinator

AFC Urgent Care; Chelmsford (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

AFC Urgent Care is seeking an organized front desk/clerical professional to support daily clinic operations. The role involves greeting patients, collecting insurance information, registering patients, and verifying insurance coverage to ensure smooth visits.

The ideal candidate has strong customer service skills, basic computer knowledge, and the ability to maintain accurate records in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, including Microsoft Office.

Responsibilities

• Prepare the clinic for opening and set up new patient registrations.
• Greet patients and collect insurance and identification cards.
• Register patients, update records, and verify insurance.
• Handle billing and collect payments.
• Maintain accurate documentation and office supplies.
• Ensure a safe, clean and pleasant work environment.

Skills

Customer service

Attention to detail

Phone etiquette

Interpersonal skills

Attendance / punctuality

Education

High School diploma

Tools

Microsoft Office

Job description

AFC Urgent Care is seeking an organized front desk/clerical professional to support daily clinic operations. The role involves greeting patients, collecting insurance information, registering patients, and verifying insurance coverage to ensure smooth visits.

The ideal candidate has strong customer service skills, basic computer knowledge, and the ability to maintain accurate records in a fast-paced environment.