Flexible Medical Front Desk & Billing Coordinator

Talentify; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Small business environment

Flexible scheduling

Health insurance

Dental insurance

Retirement benefits

Paid time off

Job summary

American Family Care (AFC) is seeking aPatient Services Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and provide positive patient relations at our walk-in clinics.

The role requires strong clerical skills, basic computer knowledge, and excellent customer service. The position supports daily operations, handles registration packets, and ensures accurate documentation while

Qualifications

• High School graduate or equivalent required.
• Medical clerical experience preferred.
• Proficient with Microsoft Office and basic computer skills.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Professional appearance and phone etiquette.

Responsibilities

• Prepare the clinic for opening by reviewing the facility and opening systems.
• Greet patients and collect insurance information.
• Register patients and update records; verify insurance.
• Process patient payments and address billing issues.
• Respond to patient needs and provide outstanding customer service.
• Balance daily charges and reconcile system reports.
• Complete closing procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Carry out other duties as assigned.

Skills

Medical clerical experience

Microsoft Office

Attention to detail

Customer service

Phone etiquette

Professional appearance

Education

High school diploma or equivalent

Job description

American Family Care (AFC) is seeking aPatient Services Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and provide positive patient relations at our walk-in clinics.

The role requires strong clerical skills, basic computer knowledge, and excellent customer service. The position supports daily operations, handles registration packets, and ensures accurate documentation while