Flexible Front Desk & Patient Access Specialist

Talentify; Elizabeth (NJ); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Small business environment

Flexible scheduling

Health insurance

Dental insurance

Retirement benefits

Job summary

American Family Care (AFC) is seeking a capable medical receptionist to accurately check patients in and out, verify insurance, collect payments, and maintain detailed patient records. The role ensures smooth patient flow and strong customer relations.

You will greet patients, handle registrations, verify insurance, process payments, and support follow-up appointments, while maintaining accurate documentation across daily operations in a busy clinic.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Skills

Customer service

Attention to detail

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care (AFC) is seeking a capable medical receptionist to accurately check patients in and out, verify insurance, collect payments, and maintain detailed patient records. The role ensures smooth patient flow and strong customer relations.

You will greet patients, handle registrations, verify insurance, process payments, and support follow-up appointments, while maintaining accurate documentation across daily operations in a busy clinic.