Patient-Focused Front Desk & Billing Specialist

Talentify; Raleigh (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Great small business work environment

Flexible scheduling

Additional Perks!

Job summary

American Family Care (AFC) is seeking a friendly front desk/medical receptionist to check patients in and out, verify insurance, collect payments, and maintain accurate patient records. You will support timely patient flow and deliver positive customer service in a fast-paced urgent care setting.

This role requires a High School diploma, basic computer skills, and meticulous attention to detail. Prior medical clerical experience is preferred, and confidentiality is essential.

Qualifications

• High School graduate or equivalent.
• Basic computer knowledge (Microsoft Office).
• Accuracy and detail orientation; positive customer service skills.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility and preparing documents.
• Greet patients, collect insurance and ID information.
• Register patients, update records, verify insurance, and process check-out.
• Determine, collect, and process patient payments and address billing issues.
• Respond promptly to customer needs and assist with follow-up appointments.

Skills

Customer service

Phone etiquette

Education

High School Diploma

Tools

Microsoft Office

Job description

American Family Care (AFC) is seeking a friendly front desk/medical receptionist to check patients in and out, verify insurance, collect payments, and maintain accurate patient records. You will support timely patient flow and deliver positive customer service in a fast-paced urgent care setting.

This role requires a High School diploma, basic computer skills, and meticulous attention to detail. Prior medical clerical experience is preferred, and confidentiality is essential.