Medical Front Desk & Patient Services Coordinator

GLBHC; Bay City (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Women's Care Bay City in Bay City, MI is seeking a front desk/medical office assistant to support patient flow and billing processes. The role involves greeting patients, collecting demographics and insurance, scheduling, and coordinating referrals in a fast-paced clinic.

You will verify insurance, explain payment options, document in EMR, and ensure accurate billing and deposits while maintaining patient confidentiality.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 1 year in medical office or clinic setting.
• Strong typing and computer skills are required.
• Ability to multitask and communicate professionally.

Responsibilities

• Patient Check-In/Check-out duties including greeting, collecting demographics and insurance details.
• Verify insurance coverage and document in EMR; explain sliding fee process.
• Handle documentation in electronic health records and scan forms.
• Schedule appointments and coordinate referrals and follow-ups.
• Handle collections: collect patient payments and set up payment plans.

Skills

Typing

Filing

Computer

Telephone etiquette

Answering skills

Critical thinking

Multitask

Teamwork

Education

High school diploma or equivalent

Tools

EMR system

Job description

Women's Care Bay City in Bay City, MI is seeking a front desk/medical office assistant to support patient flow and billing processes. The role involves greeting patients, collecting demographics and insurance, scheduling, and coordinating referrals in a fast-paced clinic.

You will verify insurance, explain payment options, document in EMR, and ensure accurate billing and deposits while maintaining patient confidentiality.