Medical Front Desk & Patient Experience Specialist

Select Medical; Rio Grande (NJ); On-site; USD 26,000 - 28,000; Full time

Job summary

Select Medical's Rio Grande, NJ outpatient physical therapy center is seeking a Patient Service Specialist to welcome patients, register them, and manage front desk duties. This full-time role offers a 40-hour workweek with weekdays and three evenings until 7pm.

You will handle scheduling, coordinate with insurance providers, collect co-pays, and verify authorizations, supporting both patient care and center operations.

Qualifications

• High School Diploma or GED required.
• Insurance verification experience.
• 1 year of front desk experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Insurance Verification

Front Desk Experience

Customer Service

Education

High School Diploma or GED

Job description

Select Medical's Rio Grande, NJ outpatient physical therapy center is seeking a Patient Service Specialist to welcome patients, register them, and manage front desk duties. This full-time role offers a 40-hour workweek with weekdays and three evenings until 7pm.

You will handle scheduling, coordinate with insurance providers, collect co-pays, and verify authorizations, supporting both patient care and center operations.