Medical Front Office - Patient Service Specialist

Select Medical; Rio Grande (NJ); On-site; USD 26,000 - 28,000; Full time

Job summary

Select Medical's Rio Grande, NJ outpatient physical therapy center is seeking a Patient Service Specialist to welcome patients, register them, and manage front desk duties. This full-time role offers a 40-hour workweek with weekdays and three evenings until 7pm.

You will handle scheduling, coordinate with insurance providers, collect co-pays, and verify authorizations, supporting both patient care and center operations.

Qualifications

• High School Diploma or GED required.
• Insurance verification experience.
• 1 year of front desk experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Insurance Verification

Front Desk Experience

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Rio Grande, NJ

Type of Employment: Full time

Schedule: Weekdays (40 hours week) - 3 evenings until 7pm

Compensation: $19.50 to $20/hour (Pending experience)

When patients enter our outpatient physical therapy center in Rio Grande, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• Insurance Verification Experience
• 1 Year of Front Desk Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.