Medical Front Office - Patient Service Specialist

Select Medical; Burlington (NJ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX plans

401(k) matching

Life and disability protection

Job summary

A healthcare provider is seeking a Patient Service Specialist in Burlington, NJ. The role involves managing patient experiences from the front desk, handling insurance verifications and appointment scheduling effectively. Minimum qualifications include a high school diploma and at least one year of front desk experience. Ideal candidates will have strong customer service skills and the ability to work in a fast-paced environment. Competitive compensation ranging from $18 to $20 per hour based on experience.

Qualifications

• High School Diploma or GED required.
• One year of front desk experience needed.
• Insurance verification experience is preferred.

Responsibilities

• Greet and register patients at the front desk.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage payer approvals.

Skills

Customer Service

Insurance Verification

Communication

Front Desk Management

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: Burlington, NJ

Type of Employment: Full time

Schedule: Weekdays (40 hours week) - 2 evenings until 7pm

Compensation: $18 to $20/hour (Pending experience)

When patients enter our outpatient physical therapy center in Burlington, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED required
• Insurance Verification Experience
• 1 Year of Front Desk Experience