Patient Experience Coordinator - Front Desk & Scheduling

SportsMed Physical Therapy; Fair Lawn (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401k match

Paid time off

Job summary

SportsMed Physical Therapy is seeking a Patient Coordinator for our Northern New Jersey centers. The role focuses on front desk duties, scheduling, insurance verification, and data entry to keep patient flow smooth and accurate. The ideal candidate will excel in customer service, multitasking, and professional communication.

You'll join a patient-friendly team committed to timely, quality care. The position offers opportunities for growth, with competitive pay based on experience, and benefits

Qualifications

• Experience in a Physical therapy environment or medical office.
• Strong customer-service orientation.

Responsibilities

• Greet patients and visitors in person or by phone and direct inquiries.
• Schedule and reschedule appointments to optimize provider time.
• Verify insurance benefits and authorization details.
• Maintain accurate patient records and confidentiality.
• Manage patient accounts and collect charges where applicable.

Skills

Customer service

Multitasking

Phone skills

Organization

Attention to detail

Time management

Bilingual Spanish

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Patient Coordinator for our Northern New Jersey centers. The role focuses on front desk duties, scheduling, insurance verification, and data entry to keep patient flow smooth and accurate. The ideal candidate will excel in customer service, multitasking, and professional communication.

You'll join a patient-friendly team committed to timely, quality care. The position offers opportunities for growth, with competitive pay based on experience, and benefits