Patient Experience Specialist — Physical Therapy Front Desk

Select Medical; Boca Raton (FL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Mentorship

PTO

Health benefits

401(k)

Job summary

Select Medical in Boca Raton, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle co-pays and insurance verifications at our outpatient physical therapy center.

This full-time role offers weekday schedules, opportunities for growth, and benefits including PTO, health plans, and a company 401(k). Experience at the front desk and healthcare exposure are preferred; bilingual abilities are a plus.

Qualifications

• High school diploma or GED is required.
• At least 1 year of front desk experience.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Communicate with involved parties (attorneys, insurance, translators) and leadership teams.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front desk experience

Healthcare experience

Bilingual

Education

High School Diploma or GED

Job description

Select Medical in Boca Raton, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle co-pays and insurance verifications at our outpatient physical therapy center.

This full-time role offers weekday schedules, opportunities for growth, and benefits including PTO, health plans, and a company 401(k). Experience at the front desk and healthcare exposure are preferred; bilingual abilities are a plus.