Patient Service & Front Desk Specialist

Select Medical; Scranton (Lackawanna County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental

401(k) with match

Life and disability insurance

Job summary

Select Medical in Scranton, PA is hiring a Patient Service Specialist to manage front desk and patient flow in our outpatient physical therapy center. You will greet patients, register them, schedule visits, collect co-pays, and coordinate with insurers and attorneys as needed.

Join a full-time role with a Monday–Friday schedule, evening hours, and a benefits package including health coverage, 401(k) with match, and generous PTO. Prior front desk or healthcare experience is preferred.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments by in person or phone.
• Regular communication with attorneys, insurance companies, translation companies, market operations leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Select Medical in Scranton, PA is hiring a Patient Service Specialist to manage front desk and patient flow in our outpatient physical therapy center. You will greet patients, register them, schedule visits, collect co-pays, and coordinate with insurers and attorneys as needed.

Join a full-time role with a Monday–Friday schedule, evening hours, and a benefits package including health coverage, 401(k) with match, and generous PTO. Prior front desk or healthcare experience is preferred.