Healthcare Front Desk Concierge | Flexible PTO & Benefits

Advocare LLC; Red Bank (NJ); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Multiple medical and prescription coverage options

Dental and vision care plans

Health Savings Accounts (HSAs)

Flexible Spending Accounts (FSAs)

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Job summary

Advocare LLC in Red Bank is seeking a friendly Front Desk Receptionist to manage front-office tasks efficiently. This role involves greeting patients, answering calls, scheduling appointments, and providing exceptional customer service.

You will play a vital part in a dynamic clinical team focused on delivering outstanding patient care. The ideal candidate should have strong communication skills and be detail-oriented, with prior experience in a medical office preferred. Full-time and part-time benefits are available.

Responsibilities

• Answer incoming calls on a multi-line telephone system.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages.
• Greet patients and visitors and notify team members.
• Collect and post co-pays and communicate balances.
• Check patients out and follow checkout protocols.
• Notify the doctor of patient cancellations.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts and print daily appointment schedules.

Skills

Excellent customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking capabilities

Microsoft Office proficiency

Bilingual in English/Spanish or Portuguese

Education

High School Diploma or equivalent

Front desk or medical office experience

Familiarity with electronic medical records (EMR)

Job description

Advocare LLC in Red Bank is seeking a friendly Front Desk Receptionist to manage front-office tasks efficiently. This role involves greeting patients, answering calls, scheduling appointments, and providing exceptional customer service.

You will play a vital part in a dynamic clinical team focused on delivering outstanding patient care. The ideal candidate should have strong communication skills and be detail-oriented, with prior experience in a medical office preferred. Full-time and part-time benefits are available.