Medical Receptionist - Front Desk & Patient Support

Docs, Llc; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Paid time off

Employee assistance program

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to handle multi-line phone inquiries, greet patients and vendors, and manage patient check-in/check-out processes. The role also involves collecting insurance information, scheduling appointments, and assisting with billing and payments as needed.

The position emphasizes delivering excellent patient care and supporting physicians and management while maintaining a secure and organized front desk environment.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and any other necessary data.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology experience

Customer service oriented

Communication skills

Education

High School diploma or equivalent certificate

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to handle multi-line phone inquiries, greet patients and vendors, and manage patient check-in/check-out processes. The role also involves collecting insurance information, scheduling appointments, and assisting with billing and payments as needed.

The position emphasizes delivering excellent patient care and supporting physicians and management while maintaining a secure and organized front desk environment.