Medical Front Desk Coordinator - Scheduling & Admin

Paycom; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance seeks an experienced Front Desk Coordinator I to support office operations, answer calls, schedule appointments, check-in/out patients, and manage data entry in the EMR system. Responsibilities include handling payments, maintaining confidentiality, and keeping front office organized with accurate records and forms.

The role emphasizes reliable communication, attention to detail, and the ability to adapt to changing tasks while supporting providers and staff.

Qualifications

• High school diploma or GED required.
• Minimum two years in a medical office, front desk or scheduling preferred.
• Entry level up to 4 years with supervision as needed.

Responsibilities

• Answer and screen high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policy.
• Check-in and check-out patients at arrival and departure.
• Obtain accurate patient information and complete registration forms.
• Collect payments and reconcile daily charges; verify balances and refunds.
• File records in EMR; prepare charts and scan documents.
• Transcribe letters and create forms when needed.
• Maintain confidential records and front office organization.
• Handle office supply inventory and perform related duties.

Skills

Telephone etiquette

Data entry

Patient communication

Scheduling

Microsoft Excel

Education

High school diploma or GED

Tools

EMR software

Billing software

Job description

GI Alliance seeks an experienced Front Desk Coordinator I to support office operations, answer calls, schedule appointments, check-in/out patients, and manage data entry in the EMR system. Responsibilities include handling payments, maintaining confidentiality, and keeping front office organized with accurate records and forms.

The role emphasizes reliable communication, attention to detail, and the ability to adapt to changing tasks while supporting providers and staff.