Patient-Centered Medical Front Desk Coordinator

The Specialty Alliance; Rockwall (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to handle diverse clerical tasks, patient check-in/out, data entry, and follow-up on accounts within a busy medical office.

The role requires excellent communication, proficiency with EMR systems, and accuracy in handling registrations, payments, and reports. A high school diploma or GED is required, with two years of medical office experience preferred. This is an on-site position in a clinical setting.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
• Entry level (1-4 years) with supervision as appropriate.

Responsibilities

• Answer and screen high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in patients upon arrival at the office as well as check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records in a confidential manner.
• Maintain organization and efficiency of front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Skills

Clinic policies

Computer programs

Basic math

Office equipment

Phone triage

Written communication

Excel

PowerPoint

EMR systems

Education

High school diploma or GED

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to handle diverse clerical tasks, patient check-in/out, data entry, and follow-up on accounts within a busy medical office.

The role requires excellent communication, proficiency with EMR systems, and accuracy in handling registrations, payments, and reports. A high school diploma or GED is required, with two years of medical office experience preferred. This is an on-site position in a clinical setting.