Medical Front Desk & Assistant – Patient Care

Paycom - ATS; Maryland; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Paycom - ATS is seeking a friendly and organized Medical Receptionist to join our team. You will greet patients, verify information, and support front desk operations while cross training as a Medical Assistant.

Travel to other locations may be required, and patient-focused service is our priority. You will handle check-ins, appointment scheduling, payments, and coordination with medical staff to ensure smooth patient flow in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Empathy, compassion, and professionalism with patients.
• Willingness to travel between locations.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify information, and update electronic records.
• Answer phones, address inquiries, and route calls appropriately.
• Schedule and confirm appointments, optimizing patient flow.
• Collect co-pays and process payments with accurate documentation.
• Maintain a clean, organized reception area.
• Coordinate with medical staff to optimize resources and patient care.
• Rotate between locations as required.

Job description

Paycom - ATS is seeking a friendly and organized Medical Receptionist to join our team. You will greet patients, verify information, and support front desk operations while cross training as a Medical Assistant.

Travel to other locations may be required, and patient-focused service is our priority. You will handle check-ins, appointment scheduling, payments, and coordination with medical staff to ensure smooth patient flow in a fast-paced environment.