Medical Front Desk Lead & Supervisor

Paycom - ATS; Missouri; On-site; USD 28,000 - 32,000; Full time

Job summary

Paycom - ATS Osage Beach, MO 65065 is seeking a Front Desk Team Lead to coordinate front office activities and supervise the receptionist team. You will guide check-in/check-out, verify patient insurance, and ensure accurate data entry while delivering courteous patient service.

The role requires supervisory experience, basic medical billing knowledge (CPT/ICD-9), and proficiency with Excel, Word, and Outlook. HIPAA compliance and confidentiality are essential.

Qualifications

• Two years of experience in a medical office.
• Minimum one year of supervisory experience.
• Basic knowledge of medical billing CPT/ICD-9 and HIPAA rules.

Responsibilities

• Directs patients, salespeople and visitors at check-in.
• Greet patients and assist with forms and demographic updates.
• Verify insurance eligibility and collect necessary information.
• Enter data into computer, generate encounter forms and reports.
• Schedule and balance appointments, collect payments, and issue receipts.
• Maintain confidentiality and adhere to safety policies.

Skills

Supervisory

Customer service

English communication

Medical billing

Excel

Word

Outlook

HIPAA

CPT ICD-9

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Paycom - ATS Osage Beach, MO 65065 is seeking a Front Desk Team Lead to coordinate front office activities and supervise the receptionist team. You will guide check-in/check-out, verify patient insurance, and ensure accurate data entry while delivering courteous patient service.

The role requires supervisory experience, basic medical billing knowledge (CPT/ICD-9), and proficiency with Excel, Word, and Outlook. HIPAA compliance and confidentiality are essential.