Medical Front Desk Specialist: Patient Experience

Access Medical Clinic; Jacksboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

Access Medical Clinic is seeking a friendly Medical Receptionist to greet patients, manage scheduling, verify insurance, and handle payments with professionalism. You will support EMR updates and maintain a welcoming lobby environment.

The role requires multitasking, strong organization, and excellent communication. A fast-paced medical office background is preferred, with travel as needed and a patient-centered approach.

Qualifications

• High school diploma required.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Excellent multitasking and communication skills.
• Valid driver’s license and ability to travel.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Communication

Teamwork

Education

High school diploma

Tools

EMR system

Medical office software

Job description

Access Medical Clinic is seeking a friendly Medical Receptionist to greet patients, manage scheduling, verify insurance, and handle payments with professionalism. You will support EMR updates and maintain a welcoming lobby environment.

The role requires multitasking, strong organization, and excellent communication. A fast-paced medical office background is preferred, with travel as needed and a patient-centered approach.