Patient Care Scheduler (Medical Office)

Paycom - ATS; Phoenix (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Paycom - ATS in Phoenix, AZ is seeking a full-time medical office receptionist to assist patients and clinical staff by performing clerical duties and scheduling. You will verify demographics and insurance, coordinate appointments, and provide clear directions to patients.

The role requires attention to detail, strong English communication, and proficiency with Microsoft Office. Prior experience in a medical office is preferred, with a focus on customer service and accuracy.

Qualifications

• Minimum one year of work experience in a medical office.
• Equivalent combination of education and experience acceptable.
• Attention to detail and professional attitude required.

Responsibilities

• Schedules all appointments for providers in computer system, excluding procedural appointments.
• Verifies patient demographic information and insurance details in the system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions for visits.
• Enters data into computer systems and retrieves information as needed.
• Answers phone, directs callers to extensions, and takes messages as needed.
• Adheres to safety policies and supports high quality patient service.
• Performs other duties as necessary for the organization.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS in Phoenix, AZ is seeking a full-time medical office receptionist to assist patients and clinical staff by performing clerical duties and scheduling. You will verify demographics and insurance, coordinate appointments, and provide clear directions to patients.

The role requires attention to detail, strong English communication, and proficiency with Microsoft Office. Prior experience in a medical office is preferred, with a focus on customer service and accuracy.