Medical Front Desk & Admin Specialist

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health’s Washington Hospital Center in Baltimore seeks an Office Assistant II to support patient registration, scheduling, insurance verification, and front desk operations in a fast-paced outpatient setting.

You will greet patients, assist with clinical and administrative tasks, manage PM/EHR workflows, collect payments, and help coordinate referrals while upholding privacy and safety standards.

Qualifications

• High school diploma or GED required; higher education preferred.
• Experience in medical office environments desired.
• Excellent communication and organizational skills.

Responsibilities

• Triages patient inquiries and coordinates with clinical/non-clinical teams.
• Performs front desk and scheduling tasks in PM/EHR systems.
• Ensures accurate patient registrations and billing support.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Multi-tasking

Teamwork

Professionalism

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

MedStar Health’s Washington Hospital Center in Baltimore seeks an Office Assistant II to support patient registration, scheduling, insurance verification, and front desk operations in a fast-paced outpatient setting.

You will greet patients, assist with clinical and administrative tasks, manage PM/EHR workflows, collect payments, and help coordinate referrals while upholding privacy and safety standards.